Ocolour Warranty Statement

     At Ocolour Technologies, we stand behind our products and are committed to providing our customers with LED displays that are both reliable and high-quality. To ensure that our customers have a positive experience with our products, we offer a comprehensive warranty policy. It is designed to deliver total assurance for our customers while reducing their lifetime cost of ownership, and to demonstrate Ocolour’s profound confidence in our product and our Service Organization’s ability to deliver.

Lifetime Warranty

    Buyers receive a 2- to 3-year limited overall warranty depending on the quality grade of the LED display they purchase. A limited 2-year extended overall warranty is available for a fee upon completion of the Extended Warranty Form.

  • Repair or replacement of any component
  • Entire product from controller to sub-pixel, including every component in between
  • Access to phone and email support

Spare Parts Warranty

     As part of our commitment to quality and reliability, we offer free 1% spare parts for each order of our LED displays. This ensures that our customers always have the parts they need to keep their displays running smoothly. This 1% spare parts for immediate local service, including power supply, cooling fan, led module, receiving card, converting board, 5V DC cable inside the box, network cable, ribbon cable, plastic cover, LED lamps, driving IC, etc.

Sustainability Commitment

      At Ocolour Technologies Co., Limited, sustainability drives our innovation in the LED display industry. We focus on energy-efficient solutions, offering products like LED video walls and transparent LED displays that consume less power and provide exceptional performance.

We prioritize eco-friendly materials in manufacturing, ensuring our LED panels, whether for outdoor billboards or interactive screens, are designed to minimize waste and are recyclable. Our production processes meet global environmental standards, reducing emissions and waste.

     Ocolour Technologies also promotes a circular economy by supporting the repair, upgrade, and reuse of LED display components, reducing electronic waste and offering sustainable, cost-effective solutions.

     Through these practices, we contribute to a sustainable future in the LED display industry, balancing innovation with environmental responsibility.